Skinaa recognizes the impacts that flawed skin and hair can have on one’s life. Hence, their trained professionals are not only committed to helping consumers overcome skin and hair issues but also put preventive measures in place. Their motto is to be impeccable at what we do and render the best healing services to as many people in the country as possible.

Skinaa is committed to serving its patients with immense integrity, accountability, and professionalism. Their experts never fail to live up to high ethical and clinical standards while being compassionate and caring at the same time. They believe that when it comes to the health sector, they shouldn’t let things be the way they have been. Instead, they should keep strengthening approaches, and innovate ways in which they are treating patients.

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Skinaa was looking for a Digital Technology Partner that can help in –

• Setting up a platform for Focus on customer experience and make it easy for booking appointments.
• Keep all the medical records consistent and easy to available for both doctors and patients.
• Consult with doctors online for free or get paid medical service.

YenDigital strategy team collaborated with Skinaa Business Owners to understand the key business drivers for creating a Digital Platform to address the key business challenges. Some of the solution components delivered addressed the following –

• Improve patients’ satisfaction and build a system that can securely store medical records.
• Speed up the appointment and consultation processes including option of online consultation.
• Create and manage Preventive Skin Care programs.
• Mobile application for doctors and patients.
• Online doctor consultation
• Patient Medical record maintenance

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YenDigital Workflow Key Feature

Create a marketplace for Skincare service providers, products and patients with the best business and technical practices provided by Skinaa. Managing and creating workflows for –

• Patient/customer experience based on intuitive user interface for booking appointments to the nearest center.
• Billing and revenue management for patient and inhouse cash flows with ledger balance
• Shopping for products and order tracking
• Managing logistics with returns
• Data security and compliance with GDPR

YenDigital used Microsoft Azure cloud-based Architecture using Firebase Realtime NoSQL database that enables data to be stored and synced between users in real time. The data is synced across all clients in real time and is still available when an app goes offline. This was used for real time in-app chats.

For the front end since the need was for having a common look and feel across platforms – Windows, Macintosh, Android & iOS, YenDigital chose the Flutter based framework. Flutter produces natively compiled application from its single code base for Android application, iOS application, Web and desktop. Flutter has tons of pre-built widgets for creating mobile apps. Hence, it is more effective to create an app using flutter.

Data Secrity and integrity has been provided as per GDPR compiance guidelines.

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